Shipping policy

Shipping Policy

Last updated: September 16, 2026

Thank you for shopping with The Accessory House. This Shipping Policy explains how shipping and delivery work for orders placed through our store.

Order Processing

Once your order has been placed, it will be prepared for shipment. Processing times may vary depending on the product, order volume, and other circumstances.

You will receive an order confirmation at the email address provided during checkout. When tracking information is available, it will be sent to you once your order has shipped.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your order and delivery destination.

For eligible orders:

Orders under $120 CAD — $9.95 CAD shipping
Orders of $120 CAD or more — FREE shipping

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Delivery Times

Delivery times vary depending on your location, the products ordered, the shipping carrier, and other factors.

Any delivery timeframe provided at checkout or after your order is placed is an estimate unless expressly stated otherwise. Carrier delays, customs processing, weather, holidays, and other circumstances outside our reasonable control may affect delivery.

International Shipping

We ship to eligible international destinations shown at checkout. Available shipping destinations may change from time to time.

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout or required by applicable law, these charges are the responsibility of the customer and are not included in our shipping charges.

Tracking Your Order

If tracking is available for your shipment, tracking information will be provided after your order has shipped. Please allow time for the carrier to update the tracking information after the shipment has been processed.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping information, contact us as soon as possible at support@accessoryshouse.com. We cannot guarantee that an address can be changed after an order has begun processing or has been shipped.

Delayed or Missing Orders

If your order appears to be significantly delayed or your tracking information indicates a delivery issue, please contact us. We will review the available information and assist you with the next steps.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support@accessoryshouse.com with your order information and details about the issue.

Please refer to our Refund Policy for additional information about returns and refunds.

Contact Us

If you have any questions about shipping or your order, contact:

The Accessory House
support@accessoryshouse.com